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Insurance Company

Insurance Company

Overview

The CEOs of seven separate but related companies wanted to collaborate on technology strategy, sharing the costs of complying with the ACA.

Objective

Create a common technology strategy across seven separately run insurance companies to share costs and reduce risk.

Business Issues

Each company had a different way of doing things and there was no consensus on how to translate the idea of cooperating on technology investment into a working relationship.

Serivices Provided

  • Process driven decision making
  • Stakeholder engagement

Action Plan

  • Established rules of engagement for the combined team of five equals for vendor selection
  • Facilitated process as group defined critical success factors for vendor selection
  • Reported progress to stakeholder CEOs

Results

  • Established high credibility of implementation team with stakeholders
  • Over the course of two years, established implementation team as the best in the division