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Large Insurance Company

Large Insurance Company

Overview

The CEO of a large insurance company thought that the organization’s ability to implement technology strategy was broken.

Objective

Improve the organization’s ability to translate technology strategy into results

Business Issues

Because of poor performance, senior management had lost confidence in the project implementation teams.

Serivices Provided

  • Engaging stakeholders
  • Clear and measurable reporting on projects
  • Project rescue

Action Plan

  • Worked with stakeholders – the CEO, CIO and other Senior Management – to assess the current state of implementation
  • Established a roadmap that aligned the strategic goals with the implementation team

Results

  • Successfully turned technology implementation team around
  • Instituted new processes and training in the Business Analysis group that led to more effective understanding of business needs
  • Established automated testing practice and user testing to create better metrics for measuring project progress